Terms of Serivce

Description of Services

Coop Visuals provides real estate media, website design, website hosting/management, and social media content for small businesses.

Real Estate Media

All content delivery and invoicing is handled through 3rd party listing media software (HDPhotoHub) and payment processor (Stripe). Their terms of service are applicable for any real estate deliverables.

Small Business Website Design

(Total Cost under $500)

A deposit is not required for invoices under $500 and therefore we do not offer a refund on smaller projects

(Total Cost over $500)

There is a 7-day grace period after the deposit has been paid where refunds will be accepted if requested.  Afterwards, design work has assumedly begun and there will be no refunds.

First 6 Months

Due to our lower up-front costs for design, the first 6 months after the site is published are considered a leasing period. We own all designs outright and are not responsible for exporting content if you decide to part ways.

After 6 months

You then own the design of your website and should you decide to part ways we will do a full export of the site to a zip file allowing you to retain content and designs built by Coop Visuals.

Small Business Social Media Content

This includes video & photo deliverables, these typically include 2 rounds of revisions. Any further revisions may incur additional costs. Payment of invoice signifies purchase of  a license for photos/video. Client, is hereby authorized to a worldwide, limited, fully-paid license to use said photo/videography for the purposes of marketing. This license does not grant or constitute a transfer of ownership for any intellectual property rights, which are all explicitly held by Coop Visuals.

Monthly Recurring Costs:

Website Management is invoiced on day 1 of when the work begins for that project and must be setup with auto-billing.

As a client, you will be pre-paying for your management plan, so please let us know the month prior if you'd like to pause your account.

Coop Visuals does not force you into contracts for any of our plans, We do retain design rights for all new website builds for first 6 months, but you can cancel at any time. Please contact michael@coopvisuals.com with any billing questions.

Late Fees / Non-Payment

Late fees are applied to recurring services 10 days after non-payment. They will begin accruing at $10/ per day starting on the 10th day. On the 14th day of non-payment the website will be taken offline until payments have been received.

Force Majeure

Coop Visuals shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.

Limitation of Liability

The Client acknowledges and agrees that Coop Visuals will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.

No Guarantee

The client acknowledges and agrees that Coop Visuals cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used but no results are promised.